Online Help > Getting Started

Unattended Access

Description

 

Unattended access lets you connect to a remote machine without a user being physically present. You must install Wayk Now 3.0 on the server, and you can use either the .exe file or the .msi on the client.

 

BadgeInfo48x48

Unattended access is only available in the Enterprise Edition.

 

Usage scenarios

Typical usage scenarios include the following:

Remote access of a home computer from work, or a work computer from home

Access of a machine that doesn't have a monitor connected (headless system)

Assistance of a remote user by a technician without explicit action from the user

 

The unattended mode uses a background service instead of a regular application process to enable remote connections. This provides several advantages benefiting both unattended and remote assistance scenarios.

 

For instance, here is a list of special cases correctly handled by the unattended service:

The User Account Control (UAC) prompt

The Ctrl+Alt+Del (SAS) screen

The Windows screen saver

The Windows lock screen

The Winlogon screen

 

Additionally, the following functionalities work with the unattended service running the Wayk Now program with elevated privileges:

The control of elevated processes

Triggering Ctrl+Alt+Del remotely

 

BadgeInfo48x48

The unattended mode is currently limited to a single server session at a time in a Windows Server environment. This restriction is not by design and will be removed when we release improved support for multiple user sessions.

 

Procedure

 

Here is an overview of how to launch a session in unattended mode: https://cdn.devolutions.net/download/Documents/help-content/UnattendedAccessWAYK-EN.pdf.

 

BadgeInfo48x48

Before you can connect, you will need to launch Wayk Now on the remote computer to obtain its Source ID. Once you know the remote computer's Source ID, you can save it as a bookmark for future connections. You can also use the remote computer's IP address.

 

Wayk Now Main Window - Remote Computer's Source ID

Wayk Now Main Window - Remote Computer's Source ID

 

Launch a session with the unattended mode

1. Launch Wayk Now on your computer.

 

2. Enter the remote computer's Source ID in the Target ID field.

 

Wayk Now Main Window - Target ID

Wayk Now Main Window - Target ID

 

3. Click Connect.

 

The next step would be the authentication. Please consult the Secure Remote Delegation Authentication section for more information.